Winnie’s Scoop Service LLC – Terms of service
Effective Date: April 1,2026<\/p>\n\n\n\n
TERMS OF SERVICE AGREEMENT<\/p>\n\n\n\n
Additional Service Frequency<\/strong> Bi-Weekly Service<\/strong> One-Time & Seasonal Services<\/strong> Discoloration Disclaimer<\/strong> Failed Payments<\/strong> Late Payment Policy<\/strong> In such cases:<\/strong> Holiday impact: Referral Program<\/strong>
Additional service visits beyond weekly service are billed at:
\u2022 $21.25 per visit
Custom service frequencies may be approved at the Company\u2019s discretion and may be subject to adjusted pricing.<\/p>\n\n\n\n
Bi-weekly service is available; however:
\u2022 Additional waste accumulation fees may apply
\u2022 Service quality may be impacted due to buildup
Weekly service is strongly recommended to maintain optimal conditions and avoid additional charges.<\/p>\n\n\n\n
One-time cleanups and seasonal services:
\u2022 Are priced based on waste volume and yard condition
\u2022 Will be quoted prior to service<\/p>\n\n\n\n\n
\u2022 Each visit includes one (1) bag of waste removal
\u2022 Additional waste is billed at $30 per bag
\u2022 Bag determination is made solely at technician discretion<\/li>\n\n\n\n
Add-On Service
\u2022 $25 per visit\u2028
Standalone Service
\u2022 $45 per service
All treatments use professional-grade, biodegradable, pet-safe solutions.<\/li>\n<\/ol>\n\n\n\n
The Company is not responsible for discoloration caused by:
\u2022 Pre-existing waste saturation
\u2022 Chemical reactions with ammonia or soil composition<\/p>\n\n\n\n\n
\u2022 A valid payment method is required prior to service start
\u2022 Customers authorize the Company to automatically charge:
\u2022 Monthly service fees
\u2022 Add-ons
\u2022 Additional bag charges
\u2022 Missed payment balances\u2028
\u2022 Recurring billing occurs on or around the 1st of each month
\u2022 One-time and add-on services are charged immediately after completion<\/li>\n<\/ol>\n\n\n\n
If payment fails:
\u2022 Service may be paused or canceled immediately
\u2022 Outstanding balances must be resolved before service resumes<\/p>\n\n\n\n
\u2022 Accounts past due by 7 days may incur a $10 late fee
\u2022 Accounts past due by 14 days may result in:
\u2022 Service suspension
\u2022 Balance sent to collections (if necessary)
<\/p>\n\n\n\n\n
All recurring service plans require a minimum one (1) month commitment.
Early cancellation before the end of the billing cycle:
\u2022 Does not qualify for a refund
\u2022 Remaining service value is forfeited<\/li>\n\n\n\n
Customers must ensure:
\u2022 Gates are unlocked
\u2022 Pets are secured
\u2022 Yard is accessible and safe\u2028
If access is not available:
\u2022 Service will be skipped
\u2022 No refund will be issued
\u2022 Double service will occur on the next visit<\/li>\n\n\n\n
\u2022 Service days are assigned based on route optimization
\u2022 Exact arrival times are not guaranteed\u2028
Services may be rescheduled due to:
\u2022 Weather
\u2022 Safety concerns
\u2022 Equipment issues
\u2022 Illness exposure<\/li>\n<\/ol>\n\n\n\n
\u2022 Service resumes on next visit
\u2022 Double cleanup is performed
\u2022 No refunds are issued<\/p>\n\n\n\n\n
The Company is closed on major holidays:
\u2022 New Year\u2019s Eve & Day
\u2022 Easter
\u2022 Independence Day
\u2022 Thanksgiving
\u2022 Christmas Eve & Day<\/li>\n<\/ol>\n\n\n\n
<\/strong>\u2022 Service is skipped
\u2022 No refund is issued
\u2022 Double service occurs next visit<\/p>\n\n\n\n\n
The Company reserves the right to refuse or discontinue service for:
\u2022 Aggressive or loose animals
\u2022 Hazardous yard conditions
\u2022 Excessive overgrowth
\u2022 Threatening or unsafe interactions
\u2022 Property damage or theft
\u2022 Repeated disruptions
\u2022 Abusive or disrespectful behavior<\/li>\n\n\n\n
The Company handles standard pet waste only.
We do NOT handle:
\u2022 Blood
\u2022 Vomit
\u2022 Hazardous materials
Customers will be notified of unusual findings.<\/li>\n\n\n\n
The Company may take photos for:
\u2022 Proof of service
\u2022 Closed gate verification
\u2022 Internal records
No identifying personal information will be captured or shared.<\/li>\n\n\n\n
Pricing may vary based on:
\u2022 Yard size
\u2022 Waste volume
\u2022 Frequency
\u2022 Custom service needs
Custom agreements may override standard pricing.<\/li>\n\n\n\n
\u2022 Promotions may be used once per calendar year
\u2022 Valid for active customers only<\/li>\n<\/ol>\n\n\n\n
Both parties receive:
\u2022 One (1) free sanitation service
\u2022 20% off one month
Applied after the new customer completes first paid service.<\/p>\n\n\n\n\n
\u2022 Service times are not guaranteed
\u2022 Requests are not guaranteed
\u2022 Routes may change without notice<\/li>\n\n\n\n
The Company is not liable for:
\u2022 Pre-existing yard damage
\u2022 Lawn discoloration
\u2022 Missed service due to access issues
\u2022 Natural\/environmental conditions<\/li>\n\n\n\n
\u2022 Both parties agree to attempt good faith resolution first
\u2022 If unresolved, disputes shall be settled through:
\u2022 Binding arbitration, not court litigation
Customer agrees to waive<\/strong>:
\u2022 Jury trial rights
\u2022 Participation in class action lawsuits<\/li>\n\n\n\n
By using services, the customer:
\u2022 Acknowledges understanding of these terms
\u2022 Agrees to all policies, charges, and conditions
\u2022 Authorizes automatic billing as outlined<\/li>\n<\/ol>\n\n\n\n